At SalonLynk, our mission is to help stylists and salon owners manage their businesses easily, securely, and beautifully. We provide an all-in-one booking, client management, and business system (the “Services”) to licensed professionals in the beauty industry (“Professionals,” “you,” “your”).
This Privacy Policy explains how SalonLynk (“SalonLynk,” “we,” “our,” or “us”) collects, uses, and shares personal information about Professionals through our website, mobile apps, and other Services. This policy applies only to information collected from Professionals, not from their individual clients booking appointments.
For the purposes of this Privacy Policy, SalonLynk acts as the data controller for information you provide directly and the data processor for information you store about your salon clients.
1. Information We Collect
We collect information about you in several ways:
a. Information you provide directly
When you sign up and use our Services, you may provide information such as:
Contact Information: Name, email address, business address, and license number.
Business Information: Services offered, prices, business hours, photos or videos of your work, website, and payment preferences.
Payment Information: Bank account or credit card information (processed securely through third-party providers such as Stripe).
Other Information: Messages, feedback, survey responses, or content you upload.
b. Information from other sources
We may receive information about you from:
Other users, if you authorize access to contacts for referrals or sharing.
Third-party services, for verification or fraud prevention.
Payment processors, to help process transactions.
c. Information collected automatically
When you use the Services, we may automatically collect:
Device and Usage Information: Browser type, IP address, operating system, pages visited, clicks, and interactions.
Cookies and Tracking Technologies: To remember preferences, improve the Services, and analyze usage.
Location Information: With your consent, device location to provide location-based features.
d. Inferences
We may infer information such as your general location or professional category based on other data collected.
2. How We Use Your Information
We use your information to:
Provide and improve the Services.
Connect you with clients and other professionals.
Respond to questions, troubleshoot issues, and provide support.
Send updates, offers, and service-related communications.
Prevent fraud, protect safety, and comply with legal obligations.
Conduct analytics and business research.
We may use license or ID numbers for identity verification, fraud prevention, or legal compliance.
3. Sharing Your Information
We may share information in limited circumstances:
Vendors & Service Providers: Including payment processors, analytics providers, customer support systems, and data storage services.
Affiliates: Companies that control, are controlled by, or are under common ownership with SalonLynk.
Legal or Safety: To protect rights, comply with applicable laws, or prevent fraud or harm.
Professional Advisors: Lawyers, accountants, financial or insurance advisors.
Business Transfers: In connection with a merger, sale, or restructuring.
With Your Consent: Such as when opting into a joint product or integration.
Aggregated Data: Non-identifiable summaries used for analytics or marketing.
We do not sell your personal information.
4. Targeted Advertising & Analytics
We may use cookies, pixels, and similar tracking technologies to:
Analyze usage of the Services.
Personalize your experience.
Deliver relevant ads on and off SalonLynk.
You may opt out of certain targeted advertising through your browser settings or organizations such as the Digital Advertising Alliance (www.aboutads.info/choices).
5. Your Choices
You have control over your information:
Profile Information: Update directly in your account.
Marketing Emails: Unsubscribe using the link in any email.
Cookies: Disable or delete cookies in your browser settings (some features may be affected).
Location: Disable location access in your device settings.
Push Notifications: Turn off through device settings.
6. Children’s Privacy
You must be at least 18 years old to use our Services. If a minor provides us with information, please contact us immediately at salonlynk@gmail.com so we can remove it.
7. Data Retention
We retain your information while your account is active and as needed to:
Provide the Services
Comply with legal obligations
Resolve disputes
Enforce our agreements
When information is no longer needed, we delete or anonymize it.
8. Links to External Sites
Our Services may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
9. Privacy Rights for California Residents
If you live in California, you may have rights under the California Consumer Privacy Act (CCPA), including:
Accessing, correcting, or deleting personal information
Opting out of sales or sharing of personal information
Not being discriminated against for exercising your privacy rights
SalonLynk is intended for use within the United States. Professionals located outside the U.S. should not use the Services. If you access the Services from outside the U.S., you do so at your own risk and are responsible for complying with local laws.
11. International Visitors
SalonLynk is based in Sweden and the Services are intended for U.S. use. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service partners operate.
12. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
13. Updates to This Policy
We may update this Privacy Policy to reflect legal changes, new features, or evolving practices. The latest version will always be available on our website. By continuing to use the Services, you agree to the updated Policy.
14. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, please email us at: salonlynk@gmail.com
