Features | Salonlynk

Schedule yourself & your team

Plan and manage working hours for yourself and your staff in a shared calendar with real-time updates. Avoid double bookings, manage overlapping services and always stay organized.

Staff schedule templates & time-off requests

Create shift templates for easy weekly scheduling and let staff digitally request holidays and days off, right in the system. Keep the workflow clean — no chats, no messy notes.

Skip ahead X weeks with one click

Jump ahead in the calendar without endless scrolling, making it easy to plan rebookings or future appointments.

Instant ‘next available time’ button

See the next open time slot for any service or stylist in one click. Perfect for filling last-minute gaps or rebooking clients quickly.

Create, edit & delete bookings effortlessly

Add, reschedule or cancel appointments with a couple of clicks. No confusing menus — just clean, simple tools.

Time Buffers

Add customizable buffer times before and/or after any service.
Example: Add a 10-minute clean-up buffer after colors, or a 5-minute prep buffer before extensions.

Why it matters: Gives you breathing room where you need it and keeps the day running smoothly.

Service-Based Minimum & Maximum Booking Notice

Set different advance notice times for each service.
Example: Require 48 hours notice for full balayage but allow same-day bookings for fringe trims.

Why it matters: You control your schedule based on service length and prep time — not one-size-fits-all rules.

Premium/Peak Pricing Options

Set different prices for services during busy hours or weekends.
Example: Charge more for Saturday evening slots or last-minute requests.

Why it matters: Boosts profitability during high-demand times and protects your prime spots.

Plus & Minus Time Buffers per Client

Set custom buffer times for individual clients — add extra time for those who always take longer, or subtract time for clients you know need less than the standard.

Example: +15 min for a high-maintenance color client, -10 min for a quick haircut regular.

Why it matters: Keeps your schedule realistic, improves flow, and ensures clients never feel rushed or overbooked.

Block Personal Time

Schedule breaks, admin time, or cleaning gaps directly into your calendar.

Why it matters: Keeps your workday realistic and protects you from burnout.

+ For your Clients:

Frustration-free online booking
Clients can easily see your availability and book anytime, anywhere — no waiting for a DM reply. The booking site reflects your branding and feels like your own.

See the next available spot instantly
Clients can check your next open slot without trial and error. Especially handy for last-minute needs or quick fixes.

Automatic confirmations and reminders
Instant confirmations and reminders via email and/or text to keep clients informed and reduce no-shows.

Flexible appointment times thanks to buffer settings
Clients won’t get squeezed into impossible time slots because your buffer times are built into availability.
Why it matters: It protects the client experience and ensures services run on time.

Realistic service options based on notice settings
Clients see only what’s possible to book based on your rules. No risk of someone sneaking in a 3-hour booking with 20 minutes’ notice.

Transparent premium pricing during peak times
If certain time slots have higher pricing, clients see it clearly when booking. No awkward surprises at checkout.

Custom Service Categories & Names

Group services into categories and label them however you want. Organize by service type, specialty, or stylist.

Customizable Pricing per Stylist

Set different service prices for each stylist.

Why it matters: Reflects skill levels, demand, or seniority. No one-size-fits-all price lists.

Premium/Peak Pricing Options

Charge more for high-demand days, evenings or holidays. You decide which times carry a premium rate — the system handles it automatically.

Add Custom Images to Each Service

Upload your own before/after photos to every service description.

Why it matters: Increases bookings by helping clients visualize results

Customizable Online Booking Design

Choose your color & upload your logo.

Why it matters: Your booking site looks like you — not a bland software template.

Service-Based Minimum & Maximum Booking Notice

Decide how far in advance a client can book or cancel each service type.
Example: Same-day fringe trims, but balayage needs 48 hours notice.

Choose Booking by Stylist or ‘Any Available’

Clients can either pick their favorite stylist or select ‘any available’ to grab the first open spot. Even if they choose ‘any available,’ the booking confirmation will clearly show which stylist they’ve been assigned to.

Why it matters: Clients still know who they’re seeing and feel reassured, while you keep your schedule flexible and fill gaps faster.

Custom Terms & Conditions

Add your own booking policies, cancellation rules, or late arrival info into the online booking process.

Why it matters: Protects your business and sets clear expectations upfront.

+ For your Clients:

Clean, beautifully branded booking experience
Clients instantly recognize your colors, logo, and tone. Booking feels like a natural part of your salon brand — not a third-party platform.

Service options built for real needs
Clients can easily browse services grouped into clear, understandable categories. They’ll see images, prices, descriptions and appointment times before they book.

Choose their favorite stylist — or the quickest open spot
Freedom to stick with their go-to stylist or grab the first open appointment when they’re in a rush.

See realistic booking options based on your settings
Clients only see what’s actually available based on your buffers and notice settings. No impossible, awkward last-minute bookings sneaking through.

Transparent peak pricing clearly displayed
If certain times have premium pricing, it’s visible when booking — no surprises or confusion at checkout.

Book, reschedule or cancel online
Clients can manage their appointments themselves (within your rules) without needing to message you.
Why it matters: They feel in control and supported, and you free up your inbox.

Complete client profiles

Store each client’s contact details, birthday, booking history, and visit notes in a clean, organized profile. Everything is searchable and easy to update in real time.

Personal notes

Save casual conversations, preferences, kids names, allergies, favorite drinks, or anything personal you want to remember.

Why it matters: Builds genuine relationships and keeps visits personal without relying on memory.

Save color formulas, product purchases & past services

Track color recipes with formula notes and adjustments, plus all products a client has purchased or had used during services.

Why it matters: Keeps consistency, makes repeat visits smoother, and helps you recommend retail confidently.

Online Consultation forms

Offer an optional online consultation form that clients can fill out before booking if they need help choosing the right service. You decide how and when to use it:

— Require it for new clients
— Offer it as an optional tool for returning clients unsure what to book
— Use it for specific services or client types needing extra guidance

Why it matters: Makes it easy for clients to ask questions, share hair goals, upload inspiration pics, and get personalized booking recommendations — without endless DMs. Keeps your schedule organized and ensures every client books the right service for their needs.

Customize Your Visit Form

Create a personal experience for your clients by offering a “Customize Your Visit” form they can fill out before their appointment.
You decide what options to include — like preferred drink, favorite music genre, salon vibe (chatty or quiet), or anything else that makes them feel seen and special.

Why it matters: Turns a regular visit into a luxury, client-centered experience without extra admin for you.

Client-Specific Plus and Minus Buffers

Adjust appointment timing for individual clients by adding extra time (+ buffer) for those who take longer, or subtracting time (– buffer) for your quick, regular visits.

Set it once in their profile and it automatically applies every time they book.

Why it matters: Keeps your schedule realistic, eliminates overruns, and makes your day run smoother without sacrificing the client experience.

+ For your Clients:

Feel remembered and truly cared for
From how they take their coffee to what color formula you used last time, everything’s saved and ready for their next visit. No awkward “remind me again…” moments.

Seamless, personalized consultations
Filling out a custom consultation form means clients can tell you exactly what they want before the appointment. It removes stress for them and makes them feel heard.

Relevant product and service suggestions
Clients get tailored recommendations based on what they’ve actually used, bought or loved before — no generic, awkward upselling.

Customize their visit, their way
Clients can personalize their salon experience by selecting preferences like their favorite drink, music style, or whether they prefer a chatty, social vibe or a calm, quiet one.
Why it matters: It makes them feel seen, respected, and treated like a VIP.

Flexible timing built just for them
Clients who need a little more or less time for their services get it automatically, thanks to personalized plus and minus time buffers you’ve set just for them.
Why it matters: No rushed appointments, no waiting around — every visit runs smoothly and feels effortless.

Always book the right service, even when unsure
If clients aren’t sure what to book, they can fill out an online consultation form and get your expert input before confirming their appointment.
Why it matters: It takes away the guesswork and makes them feel supported, especially new or indecisive clients.

Stripe integration for secure, trusted payments

Connect Stripe to accept card payments both online and in the salon.

Fast, seamless transactions

Check out clients in seconds with service totals, add-ons and product purchases automatically pulled in from their booking.

Automatic premium pricing at checkout

If a service was booked during peak hours or has extra charges added (like last-minute fees or upgrades), the system automatically applies it at checkout — no manual adjustments needed.

Track product sales and add-ons directly from checkout

Add retail purchases and extra services straight into the payment screen, keeping both stock control and income reports accurate.

Custom receipts with your logo

Print or email receipts with your branding, including full service breakdown and custom thank you message.

Why it matters: Keeps the client experience consistent from start to finish.

+ For your Clients:

No awkward waiting at checkout
Clients pay immediately after their service without delays. Everything’s ready and totals are clear.

Trusted, familiar payment experience
Stripe integration means clients pay through a globally recognized and secure system, adding credibility and peace of mind.

Transparent pricing
The price shown at booking matches the total at checkout — including premium pricing if applicable. No surprises, no uncomfortable conversations.

Pay the way they prefer
Clients can pay with Card, Venmo, PayPal or Cash, and and you can easily keep track of the payments.

Receive branded receipts via email or print
A professional, personalized receipt with your salon’s logo and details makes the experience feel polished and reliable.

Total revenue, product & service sales reports

Track your total income from services, retail sales, add-ons and peak pricing adjustments — in real-time and by any date range.

% Booked vs. Unbooked report

See your salon’s booking rate by day, week or month.

Why it matters: Instantly spot slow days or weeks and fill your gaps strategically.

Top-selling services, add-ons & retail products

Track your most popular and least booked services, most sold products and most requested add-ons.

Why it matters: Focus your marketing and retail display on what clients actually buy.

Client retention & return visit reports

Measure how often clients come back, and how long it takes between visits.

Why it matters: Keeps you on top of client loyalty and lets you plan rebooking strategies that work.

Date-based forecasting & historical reports

Set custom date ranges to compare seasonal trends, last year’s figures, or project future income.

Why it matters: Smarter planning, stock control and team management.

Form response reports

Track how many clients fill out your consultation and check-in forms, and analyze trends in service requests or feedback.

Customizable access permissions

Control which team members can see specific reports.

Why it matters: Protects sensitive financial data while letting staff access what they need.

Staff performance breakdown

Track revenue, retail sales, services and add-ons sold per stylist or team member.

Why it matters: Recognize top performers and spot training opportunities.

+ For your Clients:

Better appointment availability and scheduling
When you know your peak times and slow gaps, clients enjoy faster access to the appointments they want — without last-minute overbooking or long waits.

Services and promotions tailored to what they love
Your most-booked services and products drive your future offers and marketing — so clients get deals and upgrades they’ll actually use.

Consistent, reliable service experience
Because your numbers keep you informed, clients notice smoother appointment timing, better product availability, and a team that’s on top of their game.

Customizable Consultation Forms

Create digital pre-visit forms for new clients, specialty services, or returning clients who aren’t sure what to book. You decide how to use it:

— Make it required for new clients
— Offer it as an optional tool for anyone unsure about their booking
— Disable it entirely if you don’t need it

The form lives on your booking page (not sent out automatically), so clients can choose to fill it in when they need guidance — whether it’s their first visit or a regular client wanting a change. Add custom fields like hair goals, inspiration photos, allergy info, or lifestyle details to help you prep for the perfect service.

Why it matters: Clients feel supported and confident they’ll book the right thing, while you avoid endless DMs and save time with better-prepared consultations.

Customize Your Visit Form

Create a personal experience for your clients by offering a “Customize Your Visit” form they can fill out before their appointment.

You decide what options to include — like preferred drink, favorite music genre, salon vibe (chatty or quiet), or anything else that makes them feel seen and special.

Why it matters: Turns a regular visit into a luxury, client-centered experience without extra admin for you. Keeps preferences saved, easy to access, and makes every client feel VIP.

+ For your Clients:

Share their hair goals, inspo pics and preferences ahead of time
Clients can easily fill out a digital form with everything you need to know, without waiting until the appointment.
Why it matters: Makes consultations faster, clearer, and way less stressful for them.

Feel heard and prepared before they arrive
When they walk in, you already know what they want — whether it’s a big change or a routine refresh.

Smoother, faster service experience
With the consultation handled in advance, more of their time goes to the actual service — which clients love.

Automated Email Templates

Send personalized, automated emails like “Welcome New Client,” “Thank You for Your Visit,” and “It’s Time to Book Again” directly from the system. Customize the message content, scheduling, and recipient lists.

SMS Campaigns & Text Reminders

Send text messages straight from SalonLynk — appointment reminders, quick updates, or last-minute openings. SMS availability depends on your pricing plan.

Client Tagging System

Add custom tags like #haircut, #livedinhair, #extensions or #roottouchup to each client profile.

Why it matters: Lets you target specific groups with the right message at the right time.

Group Email & Text Blasts

Send newsletters, exclusive offers, or appointment alerts to tagged client groups, service types, or visit histories.

Why it matters: Fills slow days, promotes new services, and boosts client engagement.

+ For your Clients:

Receive personal, timely messages
Clients get thoughtful, customized messages — not generic spam. From appointment reminders to birthday greetings, it keeps them connected to your business.

Stay in the loop with exclusive offers
Receive special promotions, new service announcements, and last-minute appointment openings tailored to their interests and past services.

Add team members easily

Quickly set up new stylists, assistants or front desk staff in the system with their own profiles, contact info and working hours.

Set Admin or Staff permissions

Decide exactly what each person can access — from reports to bookings to client notes.

Why it matters: Keeps sensitive info protected and gives staff only what they need to do their job.

Individual schedule management for each team member

Manage separate schedules, holidays and custom availability per stylist.

Why it matters: Keeps your calendar clean and avoids mix-ups.

Staff-specific pricing

Set custom service prices for each stylist.
Example: Senior stylist balayage $250 - Junior stylist $180

Why it matters: Reflects experience and pricing flexibility without extra work.

Track staff performance reports

See services sold, products sold, total revenue and client rebooking rates per stylist.

Why it matters: Helps you recognize high performers and support those who need training.

Staff time-off requests managed in-system

Team members can request holidays or time off directly through the system. You decide whether to manually approve requests or set automatic approval/decline rules for specific dates, peak periods, or blackout times.

Why it matters: Keeps everything organized, eliminates back-and-forth messages, and ensures your staffing stays on point during busy or limited availability periods.

+ For your Clients:

Consistent, organized salon experience
A well-structured, informed team means clients get reliable service every time — no overbookings, double-ups or surprises.

Option to choose their stylist — or book first available
Clients can book with their favorite stylist or let the system pick an open slot. Either way, they’ll see exactly who they’re booked with.

Transparent pricing by stylist
Clients instantly see how much a service costs with each stylist — no hidden surprises.

Smooth appointment flow
With clear staff schedules and permissions, there’s no confusion, delays or guesswork during client visits.

A calm, confident team vibe
When your team knows exactly what’s happening and who’s responsible for what, clients feel it — in the form of a polished, professional, and relaxed salon experience.

+ For your Staff:

Easy access to their own schedules and bookings
Staff can quickly check their own availability, upcoming appointments, and personal time-off requests without needing to chase a manager or scroll through the full salon calendar.

Clear permissions and responsibilities
Each team member knows exactly what they can access in the system — whether it’s only their own bookings or specific reports, without risking client notes or sensitive financial data.

Transparent pricing and timing expectations
Staff can see how long services are booked for and what they’re priced at in their own schedule — no confusion, no awkward client conversations.

Freedom to request time off directly in the system
No need for text messages, sticky notes, or awkward backroom conversations. Team members can request holidays or personal days straight through the system — and immediately see if it’s approved, declined, or falls within a blackout period.

Track their own performance stats (Optional)
If you allow it, stylists can view their personal performance reports like total revenue, retail sales, rebooking rates, or top-selling services.
Why it matters: Motivates your team, helps them set personal goals, and creates a positive performance culture.

Confidence in a calm, well-organized workday
With clear schedules, service times, and client preferences built in, your team can focus on delivering great results — not chasing info or fixing double-bookings.

Feel remembered and truly cared for From how they take their coffee to what color formula you used last time, everything’s saved and ready for their next visit. No awkward “remind me again…” moments.

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Feel remembered and truly cared for
From how they take their coffee to what color formula you used last time, everything’s saved and ready for their next visit. No awkward “remind me again…” moments.